LATEST NEWS:
Information regarding Local Authority payment arrangements due to COVID-19
Due to the current circumstances, many Authorities are working remotely and have changed how they accept payment through the eDevelopment.scot service. While all Authorities still accept Credit/Debit card payments, only some are currently accepting payment by Telephone, Cheque, and/or the Client-to-Pay option.
The available payment options for your Authority are shown on the 'Proposal Summary' page before you start your application. If you cannot pay using these methods, please contact your Authority BEFORE submitting your application (details available here).
Recent password update - Issue with logging in
We have recently implemented a new password security update. This requires users who haven't logged on since the update was released to reset their password.
Some users appear to be having issues clicking on the link contained in the email that the service sends out. If you are encountering any issues when clicking the link once please contact our support desk at eDevelopment@gov.scot.
Recent payment update - issue with payments on certain browsers
We had been experiencing some issues with credit and debit card payments on our site. While we have implemented a fix for this, we ask all users NOT to submit a payment while using an Incognito or Private browsing window in Google Chrome or Microsoft Edge on the site.
If you do receive an error message after making payment, your application may not have been submitted successfully. You will need to come back to the eBuildingStandards portal to formally submit your application. There is guidance for anyone affected by this on how to resolve it and submit their applications to Edinburgh Council here and for all other Scottish Authorities here. If you have any queries, please contact us on eDevelopment@gov.scot.