Support Desk Closure (11th and 13th December)


The eDevelopment Support team will be working offsite on Wednesday and Friday this week. To accommodate this, the Support Desk hours will be reduced on these days.

Our hours of operation this week will be:

Monday 9th December 2019 09:00 - 17:00
Tuesday 10th December 2019 09:00 - 17:00
Wednesday 11th December 2019 09:00 - 13:00
Thursday 12th December 2019 09:00 - 17:00
Friday 13th December 2019 09:00 - 12:00


We will respond to any voicemail messages left when we reopen on Friday. If you're having an issue with your application, please visit our Support tab (located in the top right-hand corner of this page). We have a range of guidance documents to help users with common issues.

We apologise for any inconvenience caused.  

What is


This website is a Scotland-wide service managed by the Scottish Government, in partnership with Scotland's local and planning authorities. This service allows anyone to submit planning and building application forms online through two portals:

  • eBuildingStandards
  • ePlanning

You can go to these portals by clicking on the corresponding logos in the menu column on the left hand side of this page.

Which portal should I use - ePlanning or eBuildingStandards? 


That depends on what you want to do. While the two portals look and feel quite similar, they are used for making different types of submissions.

Often users will need to use both portals at various times for their developments - for example, you may need to use ePlanning to obtain planning permission or make a householder application, and then eBuildingStandards for a building warrant or completion certificate.

As a quick guide, the eBuildingStandards portal can be used to apply for:

  • Building Warrants,
  • Amendments to a Building Warrant,
  • Temporary occupation or use,
  • Notice regarding start of work,
  • Notice of work stages complete,
  • Completion certificate, and
  • To submit other related forms.

The ePlanning portal can be used to apply for:

  • Planning Permission,
  • Householder application,
  • Listed building consent,
  • Conservation area consent, 
  • Advertisement consent,
  • Tree works, 
  • Prior notification, 
  • Certificates of lawfulness, 
  • Notice of review, 
  • Certain appeals, and
  • To submit other related forms.

How do I start an application?


Go to the relevant portal - First you'll need to log in. To get started on your application you will need to either click on the blue ePlanning logo or the red eBuildingStandards logo underneath the green buttons on the menu on the left-hand side of this screen.

Create a Proposal - the first step in the process is to create a Proposal; this process  is the same in both portals. You can go to the 'My Proposals' page and click on 'New Proposal' (located right above the Active and Deleted tabs). This process will involve:

  • Selecting your site address by postcode, address, easting and northing, or map, and
  • Giving your proposal a name and brief description.

Select an application form - at the end of this process, you will be able to add the application, review, or appeal form that you want to complete.

Filling out your application form - you'll then be able to fill out your application form. When you're ready, you'll be able to pay for your application and submit it along with any supporting documents that you want to upload to the site and we'll pass these along to your authority.

Where can I get help if I need it?


Assistance is available throughout the site:

  • Help in completing application forms is available throughout the site by clicking on the Help icons: 
  • User Guides are available at the top of the eDevelopment, ePlanning, and eBuildingStandards home pages.
  • and both contain a host of information about the planning and building standards processes.
  • The Support tab in the top right-hand corner of the website contains easy-to-follow guidance for common issues, and contact details for your Local Authority and our Support Desk if you need further assistance.