SERVICE ISSUE - User issues while we delete old, draft application forms

We're in the midst of our first run in deleting old, draft forms from our database. Unfortunately this is taking a bit longer than expected - as it turns out, there are a lot of draft forms greater than 12 months old.

The site is running slower than usual while we complete this task and we expect that users will experience some problems. Rest assured that we're working on this and hope to have things back to normal very soon.

We'll be providing updates on twitter at @eDevelopmentSG as we go. 

How to start an ePlanning application

 

Once you are logged in, to get started on your application you will need to click on the blue ePlanning logo underneath the green tabs on the left-hand side of the screen

If you then click on New Proposal in blue writing above the Active and Deleted tabs.

Read the instructions carefully and follow the steps in setting up a proposal and adding a form or forms.

The process of creating a new proposal will include:

  • Choosing a site address
  • Giving the proposal a name
  • Selecting which application, review or appeal form you need to complete such as Planning Permission, Householder Application, Appeals Notice, Post Submission Additional Documents

If you require more help you can find guidance on how to create a proposal and add a form, as well as other useful guidance, by clicking on the Support link in the top right-hand corner of the Home screens.

 

 

 

 

 

 

 

 

How to start an eBuildingStandards application

 

Once you are logged  in, to get started on your application you will need to click on the red eBuildingStandards logo underneath the green tabs on the left-hand side of the screen

If you then click on New Proposal in red writing above the Active and Deleted tabs.

Read the instructions carefully and follow the steps in setting up a proposal and adding a form or forms.

The process of creating a new proposal will include

  • Choosing a site address
  • Giving the proposal a name
  • Selecting which application form you need such as Building Warrant, Notice Regarding Start of Work & Completion Certificates, Additional Supporting Documents.

If you require more help you can find guidance on how to create a proposal and add a form, as well as other useful guidance, by clicking on the Support link in the top right-hand corner of the Home screens.