What are we changing?
We will soon be changing our policy for retaining applications forms left in ‘draft’ (i.e. those that you have started but have not yet submitted).
From the 7th May 2019, we will only be retaining ‘draft’ applications that have been accessed or edited by users in the previous 12 months. That is, any application forms that were last accessed more than 12 months ago will be deemed ‘inactive’ and will be permanently deleted from our databases.
Why are we changing this?
This is an important change going forward, as it will ensure that we only retain ‘current’ and up-to-date information on your applications in our databases. It should also help us to ensure that we have sufficient server storage to accommodate continued growth in use of the service going forward.
Where can I find out more?
Details of this policy change is set out in our revised Privacy Notice and Terms and Conditions - these can be accessed in the bottomr right-hand corner of this page.
You can follow us on Twitter for updates @eDevelopmentSG
Once you are logged in, to get started on your application you will need to click on the blue ePlanning logo underneath the green tabs on the left-hand side of the screen
If you then click on New Proposal in blue writing above the Active and Deleted tabs.
Read the instructions carefully and follow the steps in setting up a proposal and adding a form or forms.
The process of creating a new proposal will include:
If you require more help you can find guidance on how to create a proposal and add a form, as well as other useful guidance, by clicking on the Support link in the top right-hand corner of the Home screens.
Please be aware that the Support desk will be closed on Friday 19th and Monday 22nd April as these are public holidays. If you have any issues you can leave a voice message for the team by calling 0131 244 1450 or emailing us at eDevelopment@gov.scot and someone will get back to you once the office is open on Tuesday 23rd April.
Please be aware that we are currently experiencing intermittent issues with our mapping applications. This may affect users creating proposals or changing addresses on existing proposals.
Please bear with us while we work on this. If you encounter any issues when confirming the address for your application, please contact our Support Desk.
Once you are logged in, to get started on your application you will need to click on the red eBuildingStandards logo underneath the green tabs on the left-hand side of the screen
If you then click on New Proposal in red writing above the Active and Deleted tabs.
The process of creating a new proposal will include